Resources for Consumers

Plaza Services understands that consumers want to resolve delinquent debt and improve their financial situations. We believe it is our responsibility to assist consumers with understanding this process. Our team is committed to finding agreeable solutions that fit each consumer’s individual needs. The resources below provide insight into various aspects of our company as well as helpful resources for navigating consumer finance topics.

Resolve Your Account – Make a Payment

Plaza Services accepts direct payments and payments made through our service provider partners. We accept credit cards, debit cards, checks, money orders, and cashier checks. Payments can be made online, over the phone, and by mail.

Credit Reporting

Plaza Services reports accounts to the credit bureaus, including TransUnion. We understand that consumers may have questions about our credit bureau reporting policy. We encourage consumers to read our online resource for more information about credit reporting or view our YouTube video about our credit reporting policies.

Frequently Asked Questions

To help consumers understand who we are and what we do, we have provided answers to some of our consumers’ most commonly asked questions. We invite you to visit our FAQ for more information and browse the informational videos on the Plaza Services YouTube channel.

Money Chat

Money Chat is a financial literacy article series that we contribute to with important information aimed to help consumers take control of their financial education and empowerment by broadening their core understanding of key financial principles.

Receivables Management Association International (RMAI)

Receivables Management Association International provides resources to assist consumers with financial education materials. RMAI and its members are dedicated to assisting consumers with understanding how to take control of their financial futures.

Know My Debt (ACA International)

Knowmydebt.com is a free, online consumer resource with information about credit, debt and the debt collection process. Information includes understanding your rights, navigating your debts, and planning for your financial future. This resource is made available by ACA International as part of their advocacy and education project.

Complaints & Disputes

Plaza Services provides a positive customer experience through professional and honest communication with our consumers. To provide feedback, report a complaint, or dispute a debt, please contact us directly.

• Call: (877) 475-1103 to speak with a Customer Service Specialist Monday – Friday 9am – 5pm ET (holiday hours may vary.)
• Email: [email protected] 
• Online: Click Here to Submit Feedback Online
• Mail: Plaza Services, LLC
  110 Hammond Drive, Suite 110
  Atlanta, Georgia 30328

Once received, you will receive a written acknowledgment of the receipt of your dispute. Disputes are typically processed within 1-2 business days of the request. We will respond with the outcome of the investigation within 30 days of the receipt of the dispute. If we are unable to locate your account, we may need to contact you. Please include the account number, original creditor name, and your return mailing address with any written correspondence.