Consumers2022-04-25T04:42:29-04:00

Have You Been Contacted by Plaza Services?

Plaza Services is a receivables management firm that purchases account portfolios from banks, fintechs, auto lenders and others to become the new creditor. 

As the new creditor for an account we work with consumers to find an amicable solution to account balances. If you have been contacted about an account, we invite you to use our online self-service portal or call our office at 877-475-1103 to discuss questions about your account and options for account resolution. Our office hours are Monday – Friday, 9am – 5pm ET. (Holidays may vary.)

Payment Options

Plaza Services accepts direct payments and payments made through our service provider partners. We accept credit cards, debit cards, checks, money orders, and cashier checks. Payments can be made online, over the phone, or by mail.

Pay Online

Consumer Resources

Find links to helpful information about financial literacy and other relevant consumer topics regarding your account with Plaza Services. Want to better understand our company, how to make a payment, or where to learn about finances? Start here.

Consumer Resources

Credit Reporting

Plaza Services may report past due accounts to credit bureaus. We urge our consumers to review our strategy with regard to credit bureau reporting. To better serve our consumers, we have provided some insight into our credit reporting policies.

Credit Reporting

Frequently Asked Questions

Find answers to the most frequent questions we receive from consumers. We welcome consumers to check the FAQ and reach out with additional questions or feedback. We are committed to providing positive experiences for consumers.

Find Answers

Consumer Feedback

Your feedback matters. We would like to hear directly from you regarding your experience with our team and our service provider network. Please submit your feedback directly to our executive management team.

Submit

Compliance Contact

Ginny Rodriguez, Compliance Manager
RMAI CRCP # P1703-1241
RMAI CPRC # C1704-1104
Call: (877) 475-1103
or Email: feedback@plazaservicesllc.com

Frequently Asked Questions

What is my account balance?2022-04-25T05:39:23-04:00

To access your account balance you can visit our online self-service portal or call our office and speak with one of our representatives at 877-475-1103. Our office hours are Monday – Friday, 9am – 5pm ET (holiday hours may vary).

Why am I being contacted by a debt collection agency?2022-04-25T05:39:49-04:00

Plaza Services works with a network of service providers including law firms and collection agencies for the servicing of accounts. Our trusted service provider network is carefully selected for the same standards of compliance and service excellence to which we hold ourselves accountable. We encourage consumers to work with the agency servicing the account on our behalf and to contact us directly with any issues or to verify the assigned service provider.

Why is Plaza Services on my credit report?2022-04-25T05:40:30-04:00

You may see Plaza Services on your credit report, as we report the status of accounts that we own to TransUnion. We urge consumers to review our strategy with regard to credit bureau reporting. If Plaza Services is appearing on your credit report we invite you to contact us for more information. You can also visit our Credit Reporting page to learn more about our Credit Reporting or view our YouTube video about credit reporting.

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