Plaza Services, LLC has been an Accredited Business through the Better Business Bureau (BBB) since 2016. Better Business Bureau Accreditation is extended only through an invitation to businesses that meet stringent eligibility criteria. Plaza Services maintains the BBB Accredited Business status as a reflection of our commitment to integrity, ethical business practices, and exceptional customer service.
To become an Accredited Business, Plaza Services underwent a thorough vetting process to determine eligibility and admissibility. As part of this process, we verified our adherence to the BBB Accreditation Standards and the Better Business Bureau Code. The BBB Code is built on the BBB Standards for Trust, eight principles that outline important elements of creating and maintaining trust in business. The BBB Standards for Trust are built on the following eight principles:
- Build Trust
- Advertise Honestly
- Tell the Truth
- Be Transparent
- Honor Promises
- Be Responsive
- Safeguard Privacy
- Embody Integrity
Plaza Services embodies each of these eight principles through the application of stringent compliance, rigorous policies and procedures, and transparency in our daily business activities. We continually build trust with our consumers through professional and honest communication, an empathetic approach to our consumer interactions, and good faith efforts to resolve consumer complaints.
“Plaza Services is very proud to maintain our Accredited Business status through the Better Business Bureau. Consumers are the heart of our organization and we are excited to continue to be part of this organization that is dedicated to providing consumers with guidance on matters of trust, honesty, and transparency,” says President Gerald Lewis. “Plaza Services’ status as a Better Business Bureau Accredited Business embodies the quality and competency of our services as well as our commitment to conscientious complaint resolution.”
When complaints or disputes arise, the Plaza Services team works diligently to find a resolution. Our executive management team ensures that our compliance and customer service training integrates topics that empower our customer service team with enhanced skills to more efficiently and effectively help our consumers. Plaza Services encourages consumers to contact us directly to provide feedback, report a complaint, or file a dispute.
Plaza Services promotes an environment of trust by providing our consumers with online resources that can help provide answers and information on topics such as improving financial literacy, making a payment, understanding credit reports, and more. Our online resources and tools help build consumer confidence and develop skills that yield good financial habits.
To view the Plaza Services Better Business Bureau reliability report, please visit bbb.org. For more information on complaint and dispute resolution, please visit the Plaza Services Consumers page on our website.
About Better Business Bureau
The International Association of Better Business Bureaus was founded in 1912 and instills consumer confidence and advances a trustworthy marketplace for businesses in the United States, Canada, and Mexico. The BBB builds trust between consumers and businesses by solving problems in the marketplace. It offers free business reviews, complaint resolution services, and many other programs and services.
About Plaza Services, LLC
Plaza Services, LLC is a consumer-centric accounts receivable portfolio investment firm committed to providing creditors with maximum value for receivables portfolios in a fully compliant manner while maintaining the highest ethical and legal standards. Plaza Services takes an empathetic approach to the recovery of accounts. Based in Atlanta, GA, the Company was founded in 2013 and is a Certified Professional Receivables Company (CPRC) as well as an Accredited Business through the Better Business Bureau.