Plaza Services may use a variety of strategies to recover purchased debts. These strategies may include using collection agencies to make phone calls or send written or electronic correspondence to consumers in an attempt to contact them about the outstanding debt. In other cases, Plaza Services may choose to use law firm partners and legal remedies to recover account balances. Strategy decisions are based on many different criteria including the willingness of the consumer to amicably resolve the account, the balance, the state where the consumer resides, the agreement with the seller, and many other factors.