The process for selling receivables portfolios will vary based on the types of loans and the states in which you originate loans. Plaza Services assists creditors with a consultative approach to selling their accounts. We work with both creditors that have established processes for debt sales as well as creditors that have never sold before. We invite creditors to speak with our experienced team to discuss the process in more detail and establish a thorough plan to ensure we maximize the portfolio's value while minimizing risks for both the creditor and ourselves.

FAQs Archive - Plaza Services, LLC

Q: Is Plaza Services a Scam?

No, we are not a scam. We are a legitimate company and have earned RMAI Certified Receivables Business status for upholding the highest ethical and legal standards throughout our operations. Founded in 2014, our company is an active receivables management industry leader. We are members of multiple trade associations including Receivables Management Association International, ACA International, and Georgia Collectors Association.

Q: Does Plaza Services Sue?

Plaza Services does not sue consumers with whom we are actively working on a payment plan. We believe that amicable account resolution is best for all parties. We are committed to working with consumers to resolve account balances, and we have many options available to ensure that we can reach a mutually agreeable solution.

Q: Why is Plaza Services on my credit report?

You may see Plaza Services on your credit report, as we report the status of accounts that we own to TransUnion. We urge consumers to review our strategy with regard to credit bureau reporting. If Plaza Services is appearing on your credit report we invite you to contact us for more information. You can also visit our Credit Reporting page to learn more about our Credit Reporting or view our YouTube video about credit reporting .

Q: What is my account balance?

To access your account balance you can visit our online self-service portal or call our office and speak with one of our representatives at 877-475-1103. Our office hours are Monday - Friday, 9am - 5pm ET (holiday hours may vary).

Q: Why is Plaza Services the right debt buying partner for creditors?

Plaza Services is the right debt buying partner for many creditors because we have decades of experience acquiring and recovering account balances. We use a consultative approach to assisting creditors with establishing internal processes to increase the value of account portfolios through enhancement of policies, documentation processes, compliance efficiencies, customer considerations and post-sale support. Our experience extends across many different account types and asset classes including auto loans, consumer revolving and installment loans, fintech accounts and many others. Our executive team is deeply rooted in leadership positions in receivables management industry trade associations, keeping us on the forefront of changes affecting our business.

Q: Which strategies does Plaza Services use to recover debts?

Plaza Services may use a variety of strategies to recover purchased debts. These strategies may include using collection agencies to make phone calls or send written or electronic correspondence to consumers in an attempt to contact them about the outstanding debt. In other cases, Plaza Services may choose to use law firm partners and legal remedies to recover account balances. Strategy decisions are based on many different criteria including the willingness of the consumer to amicably resolve the account, the balance, the state where the consumer resides, the agreement with the seller, and many other factors.