FAQs Archive - Plaza Services, LLC

Q: Why would Plaza Services contact or call me?

If you are receiving a call from Plaza Services your account has most likely been purchased by Plaza Services or placed for collections with one of our partners. Through selective and intentional partnerships with a network of professional service providers, we provide a critical function of the credit ecosystem while protecting the rights of consumers through diligent compliance and respectful communication.

Q: Is Plaza Services a Scam?

No, we are not a scam. We are a legitimate company and have earned RMAI Certified Receivables Business status for upholding the highest ethical and legal standards throughout our operations. Founded in 2014, our company is an active receivables management industry leader. We are members of multiple trade associations including Receivables Management Association International, ACA International, and Georgia Collectors Association.

Q: Does Plaza Services Sue?

Plaza Services does not sue consumers with whom we are actively working on a payment plan. We believe that amicable account resolution is best for all parties. We are committed to working with consumers to resolve account balances, and we have many options available to ensure that we can reach a mutually agreeable solution.

Q: Why is Plaza Services on my credit report?

You may see Plaza Services on your credit report, as we report the status of accounts that we own to TransUnion. We urge consumers to review our strategy with regard to credit bureau reporting. If Plaza Services is appearing on your credit report we invite you to contact us for more information. You can also visit our Credit Reporting page to learn more about our Credit Reporting or view our YouTube video about credit reporting .

Q: What is my account balance?

To access your account balance you can visit our online self-service portal or call our office and speak with one of our representatives at 877-475-1103. Our office hours are Monday - Friday, 9am - 5pm ET (holiday hours may vary).